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Why 14% of CEOs want to junk their CRM and start all over again

According to Gartner, 63% of CRM implementation projects fail to deliver on their investment.

crm project failure

Many organisations report CRM systems need to be re-implemented three times or more just to get it right!

And…

14% of CEOs want to junk their CRM platform and start again! From our experience rescuing implementations and projects, we’re surprised it’s not higher.

Why do so many CRM projects fail so badly?

We’ve identified six key reasons why CRM projects fail. We see these same reasons again and again.

Download our free ebook to learn about these six reasons, and how YOU can avoid them.

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Opsis is an expert Microsoft Dynamics 365 consulting company. Our focus is your Microsoft Dynamics 365 success - not licence sales or billable hours. As Principal Consultant, Gill oversees all business operations and strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions.  We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  We offer Microsoft Dynamics 365 strategy, Microsoft Dynamics 365 scoping, Microsoft Dynamics 365 implementation, Microsoft Dynamics 365 technical support, Microsoft Dynamics 365 advice and guidance, Microsoft Dynamics 365 training and mentoring.