Gill Walker – CRM Success Catalyst, Speaker, Educator, D365 Project Manager, Microsoft Dynamics 365 Functional Consultant, Solution Architect, Advisor, Trainer, MCT, MVP, DTM

 

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Who Is Gill Walker - Your CRM Success Catalyst

Gill Walker is a CRM Expert, Speaker, Educator, Consultant and Trainer with Opsis

 

Your CRM Whisperer, Educator, and Success Catalyst

Meet Gill Walker – the no-nonsense, sometimes cheeky, always passionate force behind Opsis and your CRM success. Since the early ‘90s, Gill’s been transforming clunky, “don’t-mess-with-me” CRM systems into sleek, revenue-driving machines. She’s not just another tech guru; she’s the CRM Success Catalyst who makes Microsoft Dynamics 365, the Power Platform, and ClickDimensions sing in perfect harmony to boost your business.

Why Trust Gill and Opsis With Your CRM?

  • Experience That Speaks Volumes: From scribbling solutions on paper to leading European training teams at Microsoft, Gill’s journey is as storied as it is impressive. She’s battled complex challenges and turned them into success stories—often with a dash of humour and a lot of heart.
  • Tailored, Education-First Approach: Forget one-size-fits-all; Gill believes that every business deserves a CRM that truly works for them. By focusing on clear, jargon-free education and practical strategies, she ensures you’re not just adopting technology, but mastering it.
  • Real-World Resilience: Opsis is built on real challenges. Gill’s firsthand experiences with near-bankruptcy, unexpected betrayals, and even managing family dynamics (yes, even her husband had to exit the business!) mean you’re partnering with someone who knows what it takes to thrive against the odds.
  • Independence & Integrity: With a self-funded, boutique consultancy, Opsis isn’t distracted by license sales or endless billable hours. Gill’s personal touch guarantees that every CRM project is treated with the care, creativity, and strategic insight it deserves.

Ready to tame your CRM chaos and boost your business? Let Gill Walker and Opsis guide you to CRM success—with a few laughs along the way.

Let’s make your CRM the hero of your business story!

 

Gill Walker's showreel QR code


Opsis is an expert Microsoft Dynamics 365, Microsoft Power Platform and CRM strategy consulting company. Our focus is your CRM success, with Microsoft Dynamics 365 / Microsoft Power Platform or any CRM technology - not licence sales or billable hours. As Principal CRM Success Catalyst, Gill oversees all business operations, strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions.  We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  Gill is the creator of SuccessRM - your blueprint for CRM success.  We offer:

  • Strategy for your successful CRM
  • Microsoft Dynamics 365 and Power Platform
    • scoping
    • implementation
    • technical support
    • training
    • consulting, advice and guidance
    • assistance with your centre of excellence
  • Mentoring for CIOs and other decision makers tasked with implementing CRM.