Gill Walker – CRM Success Catalyst, Speaker, Educator, D365 Project Manager, Microsoft Dynamics 365 Functional Consultant, Solution Architect, Advisor, Trainer, MCT, MVP, DTM

 

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Administration of Microsoft Dynamics 365 and Power Platform training course from opsis and Gill Walker

Administration of Microsoft Power Platform and Dynamics 365

This course covers the skills that a system administrator who is managing a Microsoft Power Platform environment day to day needs to have.

A large part of the success of an organisation’s adoption of Microsoft Power Platform sits with the administrator. It is your administrator who ensures that the environment is ready for the users on an ongoing basis.

The Administration of Microsoft Power Platform course is valuable if you want to be a Microsoft Power Platform Administrator.

This course is delivered using vanilla (out of the box) Microsoft Power Platform, so you will develop an understanding of the functionality available to you.

At the end of this course, you will have:

  • An overview of the plethora of settings in Microsoft Dynamics 365 and Power Platform
  • Skills to onboard and offboard users
  • Ability to manage mailboxes and Outlook in Microsoft Dynamics 365 and Power Platform
  • An understanding of how to manage capacity on your Power Platform tenant
  • An appreciation of data management options in Microsoft Dynamics 365 and Power Platform
  • An awareness of auditing data in Microsoft Dynamics 365 and Power Platform

Target Audience

  • People who need to manage a Microsoft Dynamics 365 and Power Platform environment
  • Key decision makers and senior managers who want to understand their administration options within Microsoft Dynamics 365 to enable them to get the best solution from other people working on their project – external or internal

Course length

  • Two days

Course prerequisites

  • None

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Opsis is an expert Microsoft Dynamics 365, Microsoft Power Platform and CRM strategy consulting company. Our focus is your CRM success, with Microsoft Dynamics 365 / Microsoft Power Platform or any CRM technology - not licence sales or billable hours. As Principal CRM Success Catalyst, Gill oversees all business operations, strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions.  We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  Gill is the creator of SuccessRM - your blueprint for CRM success.  We offer:

  • Strategy for your successful CRM
  • Microsoft Dynamics 365 and Power Platform
    • scoping
    • implementation
    • technical support
    • training
    • consulting, advice and guidance
    • assistance with your centre of excellence
  • Mentoring for CIOs and other decision makers tasked with implementing CRM.