Let’s face it – CRM projects have a notorious reputation for going over budget. Why?
If you want to slash your CRM project costs - maybe save up to half of the potential budget, you want to avoid costly traps like:
Waste of time, talent, and resources.
One of the biggest time wasters is repeating the same information dozens of times - usually because people fail to organise their time to come together, either in person or virtually.
Another time waster is omitting training - so peoople do not have the foundational knowledge and therefore take longer to understand facets of the project.
And the good news? With the right approach, you can eliminate these inefficiencies and save up to 50% on your CRM project costs.
Most businesses rely on commercial off-the-shelf (COTS) CRM solutions, which is very sensible as you are unlikely to be able to build a solution that meets your needs as cheaply and effectly. But but here’s the catch – if you don’t align your business needs with the system’s capabilities upfront, you’ll end up wasting time and money retrofitting a product that doesn’t fit.
Think of it like ordering a small chocolate birthday cake and trying to turn it into a vanilla wedding cake for 200 people – an impossible (and expensive) challenge.
Understand your business needs and match them to the right CRM solution from the start. Skipping this step to save time? That’s where the real budget blowouts begin.
The execution phase is where budgets can really spiral out of control – whether due to scope creep, poor testing, or ineffective processes.
Fix problems early, rigorously test against initial requirements, and avoid experimenting with unnecessary features mid-project. Just like it’s easier to correct a missing door on a house plan than after construction, the same principle applies here.
These phases are where you’ll save the most by addressing potential issues before they escalate.
At Opsis, we specialise in helping businesses like yours implement CRM solutions that deliver results without breaking the bank. With our expertise, you’ll eliminate waste, streamline your project, and get the CRM your business needs – on time and within budget.
📩 Contact us today to schedule a free chat and start saving!
Successful CRM can be your secret weapon for exceptional customer engagement, streamlined operations, and excellent data-driven decisions. For example:
Santa Claus isn’t just a jolly gift-giver – he’s the ultimate project manager and CRM expert! Here’s why:
The Product Catalogue is one of the most misunderstood (and misused!) parts of Dynamics 365. Often, I see it either:
❌ Completely side-stepped
❌ Misconfigured in ways that lead to unnecessary costs
But it doesn’t have to be this way!
Recently, I had the exciting opportunity to speak with Suresh Ashkok and dive deep into my journey as the CEO of a Sydney-based boutique Microsoft Dynamics 365 and Power Platform consultancy. For over four years, I've been working with offshore teams from a variety of countries, navigating the highs and lows of remote collaboration.
Suresh challenged me to cut through the typical complaints about language barriers and time zones and instead get real about my experiences—both the wins and the challenges.
Opsis is an expert Microsoft Dynamics 365, Microsoft Power Platform and CRM strategy consulting company. Our focus is your CRM success, with Microsoft Dynamics 365 / Microsoft Power Platform or any CRM technology - not licence sales or billable hours. As Principal CRM Success Catalyst, Gill oversees all business operations, strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions. We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia. Gill is the creator of SuccessRM - your blueprint for CRM success. We offer: