Troubleshooting Microsoft Dynamics 365

Having the skills to locate issues within Microsoft Dynamics 365, without waiting for third party help, speeds up the time required to reach a resolution when Dynamics 365 has an issue.  This may significantly reduce the time that Dynamics 365 is unavailable to users.

There are many different components to Microsoft Dynamics 365 - even if you are using Microsoft Dynamics 365 Online - and pinpointing which of them is causing a particular problem can be challenging.

This course is perfect for people who are responsible for supporting Microsoft Dynamics 365 - either for their own organisation or for clients - who want more understanding of the troubleshooting options.

At the end of this course, you will have:

• A process to establish where the problem lies
• An understanding of the components of Microsoft Dynamics 365
• Knowledge of some of the troubleshooting tools available to you

Target Audience for Troubleshooting Microsoft Dynamics 365

• People wanting to understand where problems arise in Microsoft Dynamics 365, and how to fix them

Course Prerequisites for Troubleshooting Microsoft Dynamics 365

Participants of the ‘Troubleshooting Microsoft Dynamics 365’ course should have a general understanding of the functionality in Microsoft Dynamics 365, equivalent to that achieved from the Getting Started with Microsoft Dynamics 365 course and knowledge of Windows and Microsoft Office.

Course Length

Two days