Gill Walker – CRM Success Catalyst, Speaker, Educator, D365 Project Manager, Microsoft Dynamics 365 Functional Consultant, Solution Architect, Advisor, Trainer, MCT, MVP, DTM

 

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Gill Walker Speaks - In-person and Online / Virtually

Many years of practice have made Gill an expert speaker.  Gill’s speaking inspires and excites sales people and other audience members to use their CRM to improve their revenue, managers discover easier ways to strategise for CRM success, and technical staff relish the opportunity to contribute to the business by really making the Microsoft Dynamics 365 on which they are working really sing.

Her ability to teach her students simple rules for creating a well-structured speech with appropriate visual aids has made her a sought-after speaker coach. Gill Walker has spoken at many conferences including Microsoft Ignite, Australian Institute of Management (AIM) Illawarra group and CPA Week.  Gill has worked with groups such as Parramatta's Chamber of Commerce, City Business Swap, Normanhurst Venture Scouts, Toastmasters, and the Women's BizApps group to help their members learn how to structure and deliver a presentation to their audiences and apply this understanding of presentations to their knowledge and expertise. The last thing you want to do is leave your audience thinking that they will never be able to accomplish "all that" after a presentation that is both overstuffed and disorganized in some way.

Gill's purpose when she speaks is for the audience to feel confident in their own ability to apply her material to their life and work.

Some of Gill Walker’s delighted speaking clients

Gill Walker's delighted speaking clients

 

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Gill Walker's key speaking topics

Gill's audiences gain extraordinary value as she shows them how to get the most out of their CRM investment. Although Gill is a Microsoft Certified Trainer, her work is not software specific. She takes her in-depth knowledge to a wider set of principles and processes so you can monetise and measure the value of your CRM, making it a highly profitable part of your business.

Gill Walker's current key CRM topics are

Five Ways to Increase your Business Profit – helped with your CRM

This presentation is ideal for business groups and sales people - perhaps who are not yet convinced of the value of moving to a CRM technology.

  • What is business profit?
  • Ways to increase profit — no matter what your industry.
  • The role of successful CRM in making a profit boost happen.

Gill Walker delivering the opening of "Five ways to increase business profit – with your CRM"

Unpacking the Mystery of CRM Success

CRM is often pereceived to be easy - until you have tried it.  In this presentation, Gill Walker unpacks why it is anything other than easy.

Gill Walker speaking at Microsoft

  • Why is CRM success so elusive?
  • CRM is Simple, but not Easy
  • Why Assumptions make an Ass of You and Me

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Seven Steps to a Successful CRM Solution

In "Seven Steps to a Successful CRM Solution" Gill Walker illustrates the seven aspects to be considered if your CRM project is to deliver what you expect – and need from it.

 

Gill’s aim for any audience is for everyone to leave with a better understanding of how to ensure that their CRM is a key factor in their success.

Through hugely informative, entertaining keynotes and workshops, in person or online, Gill Walker shows how to ensure that your CRM enables you to gain and retain the clients you serve best, to the benefit of your entire organisation. 

Gill realised many years ago that any organisation could achieve far more with their CRM – if they made a few simple changes to their approach. Education should take a far bigger role. Gill brings this passion to life with her keynotes, presentations, training and consulting.

Her audiences gain extraordinary value as she shows how to get the most out of a CRM investment. Gill combines success stories and war stories with her in-depth knowledge, from more than two decades of helping her clients supercharge their CRM projects. With Gill’s guidance, organisations can monetise and measure the value of CRM, making it a highly profitable part of your business.

Gill Walker speaking on 'Exposing the Mystery of CRM Success'

If you are organising an event or conference, and you are looking for a lively speaker on the value of CRM for sales, customer service, or marketing Gill Walker would be your ideal choice.  She can also inject humour and fun into reporting and data topics.  Gill also speaks on more technical aspects of CRM, and specifically Microsoft Dynamics 365 and Power Platform.

 

Photo Album of Gill Walker speaking

These photos are from some of Gill Walker's previous speaking engagements

 

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Gill Walker's showreel QR code


Opsis is an expert Microsoft Dynamics 365, Microsoft Power Platform and CRM strategy consulting company. Our focus is your CRM success, with Microsoft Dynamics 365 / Microsoft Power Platform or any CRM technology - not licence sales or billable hours. As Principal CRM Success Catalyst, Gill oversees all business operations, strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions.  We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  Gill is the creator of SuccessRM - your blueprint for CRM success.  We offer:

  • Strategy for your successful CRM
  • Microsoft Dynamics 365 and Power Platform
    • scoping
    • implementation
    • technical support
    • training
    • consulting, advice and guidance
    • assistance with your centre of excellence
  • Mentoring for CIOs and other decision makers tasked with implementing CRM.