Gill Walker – CRM Success Catalyst, Speaker, Educator, D365 Project Manager, Microsoft Dynamics 365 Functional Consultant, Solution Architect, Advisor, Trainer, MCT, MVP, DTM

 

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Microsoft Dynamics 365 & Power Platform Consulting: CRM Success Without the Headaches

Gill Walker Microsoft Dynamics 365 Implementation Services

Why CRM Consulting Matters

A great CRM should make life easier, not harder. But too often, businesses struggle with clunky systems, low adoption, and frustrating inefficiencies—turning what should be a game-changer into a source of daily frustration.

That’s where we come in. Opsis delivers expert consulting to help you make the most of Microsoft Dynamics 365 and Power Platform, ensuring your CRM works for you, not against you.

What We Do

Think of us as your CRM problem-solvers. Whether you’re implementing a new system, refining an existing one, or trying to rescue a project that’s gone off the rails, we’re here to help.

Implementation & Strategy – Get your CRM right from the start with a roadmap tailored to your business.
Configuration & Customisation – Shape Dynamics 365 to fit your unique needs—without overcomplicating it.
Rescue & Optimisation – If your CRM isn’t delivering results, we’ll diagnose the issues and get things back on track.
Upgrades & Migrations – Move from legacy systems or on-prem to the cloud without the headaches.
User Adoption & Training – Because even the best CRM is useless if your team isn’t using it properly.

Fixing CRM Challenges—Fast

Your CRM should be a powerful business tool, not a black hole of lost productivity. If something isn’t working, we don’t just slap on a Band-Aid—we dig deep, find the real issue, and solve it properly.

From process inefficiencies to misconfigurations and data nightmares, we’ve seen it all—and we know how to fix it.

Why Work With Opsis?

We’ve spent over 20 years helping businesses get CRM right. We don’t just implement software—we help you build a system that’s efficient, user-friendly, and designed for long-term success.

🚀 Practical solutions – No over-engineering, no unnecessary complexity—just what works.
💡 Deep expertise – We live and breathe Dynamics 365 & Power Platform.
🔄 End-to-end support – From strategy to execution, we’re with you every step of the way.


Let’s Get Your CRM Working for You

If your CRM isn’t delivering the results you expected, don’t settle for frustration. Let’s chat about how we can turn things around.

📅 Book a complimentary consultation today.

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Opsis is an expert Microsoft Dynamics 365, Microsoft Power Platform and CRM strategy consulting company. Our focus is your CRM success, with Microsoft Dynamics 365 / Microsoft Power Platform or any CRM technology - not licence sales or billable hours. As Principal CRM Success Catalyst, Gill oversees all business operations, strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions.  We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  Gill is the creator of SuccessRM - your blueprint for CRM success.  We offer:

  • Strategy for your successful CRM
  • Microsoft Dynamics 365 and Power Platform
    • scoping
    • implementation
    • technical support
    • training
    • consulting, advice and guidance
    • assistance with your centre of excellence
  • Mentoring for CIOs and other decision makers tasked with implementing CRM.