Gill Walker – CRM Success Catalyst, Speaker, Educator, D365 Project Manager, Microsoft Dynamics 365 Functional Consultant, Solution Architect, Advisor, Trainer, MCT, MVP, DTM

 

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ExpertAssist - Expert Solutions for Your Microsoft Dynamics 365 Success

Think of CRM Like Chess —The Approach Matters

CRM projects can be like chess - simple to learn but a lifetime to master

In chess, a single wrong move can cost you the game. The same goes for your Microsoft Dynamics 365 and Power Platform projects. You need more than just the ability to move the pieces—you need the foresight to plan ahead, adapt, and outmanoeuvre challenges. That’s where Expert Assist comes in.

Whether you're implementing, optimising, or troubleshooting your CRM, our expert mentoring gives you the guidance you need to stay ahead of the competition.

Why ExpertAssist?

🚀 Strategic Guidance – Navigate CRM complexities with confidence, avoiding common pitfalls that waste time and money.

🎯 Tailored Mentoring – Whether you need a quick answer or ongoing support, we offer targeted advice without the fluff.

♟️ Move with Confidence – Make CRM decisions backed by experience, ensuring your next move is the right one.

🔧 Troubleshooting & Optimisation – Resolve issues quickly and fine-tune your system for peak performance.

CRM projects can seem like Henry Longfellow's little girl - "When she was good, she was very good indeed. But when she was bad she was horrid".
Dynamics 365 projects might not have curls or foreheads, but they can still easily seem like Henry Longfellow's little girl - "When she was good, she was very good indeed. But when she was bad, she was horrid".

Your CRM, Your Game—We Help You Win

Even the best chess players rely on a grandmaster’s insight to sharpen their strategy. With Expert Assist, you get access to experienced CRM specialists who don’t just understand the rules—they help you master the game.

Whether you're an IT pro, a CRM admin, or a business leader, Expert Assist ensures you’re always thinking three moves ahead.

Checkmate CRM Challenges with Expert Assist

Need an expert in your corner? Book a consultation today and let’s take your Dynamics 365 and Power Platform strategy to the next level.

 

Gill - our Principal CRM Success Catalyst - has written a story about the seven challenges of DIY CRM - read it here.

Gill Walker's showreel QR code


Opsis is an expert Microsoft Dynamics 365, Microsoft Power Platform and CRM strategy consulting company. Our focus is your CRM success, with Microsoft Dynamics 365 / Microsoft Power Platform or any CRM technology - not licence sales or billable hours. As Principal CRM Success Catalyst, Gill oversees all business operations, strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions.  We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  Gill is the creator of SuccessRM - your blueprint for CRM success.  We offer:

  • Strategy for your successful CRM
  • Microsoft Dynamics 365 and Power Platform
    • scoping
    • implementation
    • technical support
    • training
    • consulting, advice and guidance
    • assistance with your centre of excellence
  • Mentoring for CIOs and other decision makers tasked with implementing CRM.