Gill Walker – CRM Success Catalyst, Speaker, Educator, D365 Project Manager, Microsoft Dynamics 365 Functional Consultant, Solution Architect, Advisor, Trainer, MCT, MVP, DTM

 

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Is Your CRM Holding You Back? Our Health Check Will Fix That

Your CRM should be working for you,  - especially when it is Power Platform or Dynamics 365 - not against you. But if it’s slow, clunky, or full of data headaches, it’s time for a Dynamics 365 Health Check. Think of it as a comprehensive system audit—spotting inefficiencies, security risks, and missed opportunities before they become costly problems.

Why a Health Check?

Even the best CRM systems drift off course over time. Bad habits creep in, processes get bloated, and users start working around the system instead of with it.  A Health Check helps you:

Identify inefficiencies – Are outdated workflows slowing your team down?
Improve user adoption – If your team isn’t using Dynamics 365 effectively, we’ll uncover why.
Optimise performance – Speed up response times and ensure seamless integrations.
Strengthen security – Fix data access issues before they lead to bigger problems.
Save money – Unused licenses, redundant customisations, and inefficient processes all add up!

crm healthcheck

How Opsis Healthcheck Works

Our Health Check is thorough yet painless. We take a deep dive into your system, analysing key areas like:

🔍 System Configuration – Is your setup aligned with best practices?
🔍 Data Quality – Duplicate records, missing fields, or outdated data?
🔍 User Adoption & Training – Are your people using the system properly, or are they frustrated?
🔍 Security & Compliance – Ensuring only the right people have access to the right data.
🔍 Performance & Integrations – Making sure Dynamics 365 runs smoothly with your other systems.

What You Get

After the Health Check, we’ll provide a clear, jargon-free report outlining:

📌 What’s working well
📌 What needs urgent attention
📌 Quick wins & long-term recommendations

You’ll walk away with actionable insights—whether you need a few tweaks or a major overhaul.

Let’s Get Your CRM Back on Track

Don’t let a struggling Dynamics 365 system hold your business back. A Health Check is the first step toward a CRM that truly delivers.

 "Gill's knowledge of the Microsoft CRM product was excellent and her recommendations allowed us to come up with practical ways of adapting the product to meet our unique requirements. We are now able to complete client proposals in an average of 30-40 minutes, a process that used to take anywhere up to 2 hours previously."

Wal Williams
Sales Manager, Ico

Arrange a Healthcheck - get your Microsoft Dynamics 365  firing on all cylinders.  Your initial chat is complimentary

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Opsis is an expert Microsoft Dynamics 365, Microsoft Power Platform and CRM strategy consulting company. Our focus is your CRM success, with Microsoft Dynamics 365 / Microsoft Power Platform or any CRM technology - not licence sales or billable hours. As Principal CRM Success Catalyst, Gill oversees all business operations, strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions.  We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  Gill is the creator of SuccessRM - your blueprint for CRM success.  We offer:

  • Strategy for your successful CRM
  • Microsoft Dynamics 365 and Power Platform
    • scoping
    • implementation
    • technical support
    • training
    • consulting, advice and guidance
    • assistance with your centre of excellence
  • Mentoring for CIOs and other decision makers tasked with implementing CRM.